Practice Policies & Insurance
Financial Policies
We strive to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs, including cash, checks, and Visa, MasterCard, American Express and Discover credit cards. We also accept electronic bank transfers.
We offer low- and no-interest financing options through our office, Chase Healthcare Finance and CareCredit. If you have any questions about financing or payment, please ask us! We will thoroughly explain your choices and work hard to accommodate your needs.
Dr. Daniel Han knows that providing affordable orthodontic care is one of the most important services we can offer at Han Orthodontics. That is why we work with most dental insurances to help provide you with the care you need.
Payment Due
To continue delivering the finest care at the most reasonable cost to our patients, payment is due at the time service is rendered.
Monthly Statements
We may send you a monthly statement for those who choose financing options.
Payment Methods
Cash, check, and major credit cards accepted.
Financing Options
We offer low- and no-interest financing through Care Credit and OrthoBanc in house financing.
If you have questions regarding your account, please contact us.
Insurance Policies
At our office, we make every effort to provide you with the finest care and the most convenient financial options. One way we do that is by helping you maximize your insurance benefits.
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, so we will review your insurance to determine the appropriate course of action.
Once treatment has started, we will file your claims. To help us with your insurance filing, please complete the insurance questions on our questionnaire.
Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.
Scheduling Policy
Our scheduling policy is designed to balance three important goals:
- Minimize your wait times while maximizing you and your family’s experiences,
- Allow patients in urgent and unexpected need of care to be treated promptly,
- Provide our doctors and staff ample time to treat you to the best of their abilities.
By Appointment Only
We are fully committed to providing our patients the highest-level of service. For that reason, we only see patients by appointment and do not allow walk-ins at this time.
While we would love to treat walk-in patients, doing so may cause us to compromise the quality our service for your child. Our doctors and staff may have to rush procedures or otherwise provide sub-par services in order to meet the unexpected time constraints. Or, we may unexpectedly have to make other patients and parents wait.
Although we would love to have the business of walk-in patients, the quality of our care and respect for our patients’ times are our main priorities.
However, if you are experiencing severe pain or a dental emergency, we will do everything we can to fit them in and see them the same day.
Limited Scheduling Windows
Because our practice is limited to children, it is not possible to give everyone appointments in the later afternoon.
We found that children under the age of 5 are in a better frame of mind and have more positive experiences in the mornings. The best times for these younger patients is not after school when your child is tired of sitting and either needs rest or physical activity.
For this reason, we prefer to see children who require longer appointments in the morning, when they are rested and alert. We like to reserve late afternoons to older children, who typically have more endurance throughout the day.
While this can seem nitpicky, we found that these recommendations go a long way in providing your children a much more comfortable experience at the dental office.
Your Promptness Requested
Our treatment coordinators will attempt to confirm your appointment 24 hours in advance. However, we do ask that you assume responsibility for your appointment time. If you do need to change an appointment, we ask that you provide our office with a 24-hour notice. This courtesy on your part will allow us to make this time available to patients who could benefit by having treatment done sooner.
To serve all patients in a timely manner, we may need to reschedule an appointment if a patient is 15 minutes late or more.
Potential Delays
We’ve requested your promptness and it is only fair that you expect the same from us. We schedule all our patients as promptly as possible and do everything we can to stay on schedule to minimize your waiting.
However, unpredictable delays can occur on rare occasions for the following reasons:
- We value our patients’ experience highly and some people simply require more time and attention. We try to be efficient where we can, but when it comes to humans, our philosophy is to treat each unique individual as the most important person. Efficiency comes second.
- Patients may come in with a dental emergency or a severe toothache. These symptoms can become traumatic and potentially life-altering if not treated immediately. For this reason, all of our emergency patients are seen as soon as possible.
If you happen to experience these delays, we understand your disappointment and humbly ask for your forgiveness. From the bottom of our hearts, we thank you for your patience.
Questions about any of our policies?
If you have trouble understanding anything, we’re here to help you!